Inside Sales & Appointment Setter (English Speaking - Remote)
Role overview
Deskripsi pekerjaan
We are looking for an experienced Inside Sales & Appointment Setter to support sales opportunities with our international clients. This role is suited for professionals with hands-on experience in inside sales, outbound sales, telemarketing, lead generation, appointment setting, telesales, or similar customer-facing sales functions. Depending on the client and assignment, the role may focus on outbound prospecting and appointment setting, telesales and follow-up, or a combination of sales activities through to closing.
Tanggung jawab
Responsibilities
- Conduct outreach to cold, warm, and hot leads through phone and other communication channels
- Follow up with prospects and existing leads consistently and professionally
- Engage prospects to understand their needs, interests, and level of buying intent
- Qualify leads and determine the appropriate next step in the sales process
- Handle inbound and outbound customer or prospect communications
- Book and coordinate appointments with qualified prospects
- Maintain accurate records of leads, follow-ups, appointments, and sales activities
- Handle basic objections and sales-related inquiries professionally
Yang perlu disiapkan
Job requirements
- Strong English communication skills, both verbal and written
- Previous experience in telemarketing, telesales, inside sales, appointment setting, lead generation, or a similar customer-facing role
- Proven experience handling outbound calls and lead follow-ups
- Strong communication, persuasion, and relationship-building skills
- Comfortable communicating with B2B and/or B2C prospects
- Confident handling objections and sales conversations
- Comfortable working with performance-based targets and KPIs
- Strong follow-up and organizational skills
Kualifikasi kandidat
Skill dan kualifikasi
- Able to work independently in a remote environment
- Willingness to support sales process from initial outreach through qualification, appointment setting, and follow-up
- Conduct sales presentations or sales conversations when required
- Participate in sales closing activities when required by the client
- Adapt communication and sales approaches to different industries, products, services, and target markets
- Meet assigned activity, outreach, appointment, conversion, or sales targets when applicable
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