Customer Service (English Language)
Role overview
Deskripsi pekerjaan
for Customer Service (English Language) at PT. Transcosmos Indonesia
**Job description**
- Handle incoming calls
- Conduct customer identity verification in accordance with security and compliance procedures
- Handle requests for changes and updates related to banking facilities and customer data
- Participate in specific programs and other requests requiring bank verification
- Deliver service excellence to handled customers
- Maintain confidentiality of customer data
- Achieve assigned KPI targets
- Povide product and service education during the verification process
- Identify opportunities to offer additional products or service upgrades"
Tanggung jawab
Responsibilities
- Handle incoming calls
- Conduct customer identity verification in accordance with security and compliance procedures
- Handle requests for changes and updates related to banking facilities and customer data
- Participate in specific programs and other requests requiring bank verification
- Deliver service excellence to handled customers
- Maintain confidentiality of customer data
- Achieve assigned KPI targets
- Povide product and service education during the verification process
Yang perlu disiapkan
Job requirements
- Bachelor’s Degree (S1) any Major, GPA min 3.00
- Good communication
- Good Looking
- Experience working in Banking Industry/call center industry
- Age maximum 29
Benefit
Fasilitas dan benefit
- Work Insurance
- Career Path
- Kompensasi Kontrak
- Health Insurance
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PT. Transcosmos Indonesia
Tangerang, Banten
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